I’ve tried to reinstall the app, both my desktop and web account match, deleted my cache for splice, and reset the download spot, turned off antivirus and still nothing. On top of that, I’m getting basically nothing back from splice. If you receive an error when downloading/uploading projects, try relinking your Splice folder. You can also solve most download issues by clearing your Splice app's cache folder. Relink Your Splice Folder: Go to Preferences > Splice Folder > Set New Folder. Then, select your original Splice folder. What Should I do if I experience a Download Failed Error? How do I stop the Splice app from automatically launching? Why are Serum presets failing to download in the Splice desktop app? What should I do if my antivirus client is interfering the Splice app? What to do if the Splice App Installer Fails; What do I do if the app is giving me an error?
Windows OS: Use File Explorer to navigate to C:\Users\Username\AppData\Local\SpliceSettings. Delete the entire SpliceSettings folder. Then restart and login to the application. If you are still having issues after trying these steps, create a set of desktop logs and send them to support@bltadwin.ru Directions on how to do so can be found here. every single time I want to download a sample on splice, it spins forever and says download failed. I have to quit the desktop app and restart it then it finally downloads. This is on a PC but I experience the same thing on my mac book as well. I've tried to reinstall the app, both my desktop and web account match, deleted my cache for splice, and reset the download spot, turned off antivirus and still nothing. On top of that, I'm getting basically nothing back from splice.
You may need to click the "lock" icon and enter your password before adjusting this setting. After that, please re-download the installer, and reinstall the Splice app again. - If all else fails, try creating a new user account on your Mac with admin privileges, and see if the Splice app can be installed onto that new account. I’ve tried to reinstall the app, both my desktop and web account match, deleted my cache for splice, and reset the download spot, turned off antivirus and still nothing. On top of that, I’m getting basically nothing back from splice. - If the issues persist, most download issues can be resolved by clearing the cache folder for the Splice app. To do this, please follow the below instructions depending on which OS you're running. Mac. Delete the entire bltadwin.ru folder in your Application Support folder. To get to this folder, open Finder and hold down Shift + CMD + G.
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